Terms of Service

📌 Terms of Service for Letters2MySis

Last Updated: 03/03/2025

Welcome to Letters2MySis! By accessing or using our website, services, or purchasing products, you agree to the following Terms of Service. Please read them carefully.

1. General Information

This website is owned and operated by Letters2MySis, Inc. Throughout the site, the terms “we,” “us,” and “our” refer to Letters2MySis. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service.

We reserve the right to update, modify, or replace any part of these Terms of Service at any time. Your continued use of the site constitutes acceptance of any changes.

2. Products & Services

• Apparel & Merchandise: All apparel sales support our nonprofit initiatives.

• Event Tickets: All event ticket sales are final and non-refundable.

• Donations: All donations are final and tax-deductible as permitted by law.

We reserve the right to limit, refuse, or cancel orders if we suspect fraudulent activity.

3. Payments & Billing

✔ We accept payments via Shopify Payments, PayPal, Stripe, and Zelle.

✔ Prices for our products and services are subject to change without notice.

✔ All sales are final. We do not issue refunds, except in cases of defective merchandise.

4. Shipping & Local Pickup

✔ Processing Time: Orders are processed within 5-7 business days.

✔ Shipping Delays: We are not responsible for carrier-related shipping delays.

✔ Local Pickup: Pickup is by appointment only, and we will coordinate a location and time with the customer after purchase.

For full shipping details, refer to our Shipping Policy.

5. Refunds & Exchanges

✔ No refunds on event tickets, donations, or sponsorships.

✔ Apparel items are final sale unless damaged or defective upon arrival.

✔ If you receive a damaged item, contact us within 7 days for a replacement or store credit.

For full details, refer to our Refund Policy.

6. Intellectual Property & Logo Protection

✔ The Letters2MySis name, branding, and logo are protected under common law trademark rights.

✔ While our logo has not yet been officially trademarked, we claim ownership and exclusive rights to its use for business purposes.

✔ We use the ™ symbol to indicate that Letters2MySis is an established brand, and unauthorized use of our logo, designs, or content is strictly prohibited.

✔ All content, logos, and images on this website may not be copied, reproduced, or used without written permission from Letters2MySis.

If you have questions regarding licensing or permissions, please contact info@letters2mysis.com.

7. Limitation of Liability

✔ Letters2MySis is not responsible for any indirect, incidental, or consequential damages resulting from the use of our website, products, or services.

✔ We do not guarantee that our website will be available at all times or error-free.

8. Governing Law

✔ These Terms of Service are governed by the laws of the State of Georgia, USA.

✔ Any disputes arising from the use of our website or services will be resolved in Georgia courts.

9. Contact Information

If you have any questions about these Terms of Service, please contact us at:

📩 Email: info@letters2mysis.com

🌍 Website: www.letters2mysis.com