Refund Policy

Refund Policy for Letters2MySis

At Letters2MySis, we are committed to providing high-quality products and services that support our mission to empower, impact, and elevate the lives of women and girls. Because our apparel and event proceeds go directly toward funding our nonprofit programs, all sales are final.

 

🔹 No Refunds or Exchanges

Due to the nature of our nonprofit organization and the fundraising purpose of our sales, we do not offer refunds or exchanges on:

✔ T-Shirts & Apparel (Each item is made-to-order; please check sizing before purchasing.)

✔ Event Tickets & Sponsorships (Tickets and sponsorship contributions are non-refundable.)

✔ Donations (All donations are final and tax-deductible as allowed by law.)

 

🔹 Defective or Damaged Items

If you receive a defective or damaged product, please contact us within 7 days of delivery at [info@letters2mysis.com] with:

✔ Your Order Number

✔ A Photo of the Damaged Item

✔ A Brief Description of the Issue

We will review your request and, if applicable, provide a replacement or store credit at our discretion.

 

🔹 Order Cancellations

Once an order is placed, it cannot be canceled as each item is made-to-order. Please double-check your order before completing your purchase.

 

🔹 Contact Us

For any questions regarding our refund policy, please contact us at [info@letters2mysis.com].

📌 Thank you for supporting Letters2MySis and helping us make a difference!